Refund and Returns Policy

Because of the nature of the window film industry, Our policy only allow us to accept refunds in very particular conditions. We are also unable to issue a refund because we are unable to accept the return of a roll of film which has been opened and used (even partially).

Products can get damaged throughout the shipping process, and shipping them back against their will increases the exposures to damages. It is because returning merchandise will cause numerous shippings, the likelihood of damage is too great.

Futhermore, it is formidable task to ascertain whether the film has been utilize and establish how much of the film has been used. The process of finding out how much film has been used could greatly cause damages to the product and make the item useless.

These are the main reasons why our return policy for rolls of film is extremely strict. Unfortunately in the case that you are dissatisfied with the film’s quality once you received the products – it is regrettably we probably would not be able to provide re-assitance.

Nevertheless, there are a few uncommon exception where a return or refund may be granted.

However – in certain circumstances the following expenses could be incurred :

  • Fees for original transportation of freight
  • Inspecting costs
  • Re-boxing charges
  • Re-packing charges
  • Lost reduction costs
  • Shipping damage costs

In the event that we do offer your a refund, we will issue you a credit to your account toward future purchases made on our website. Refunds in cash are unfortunately not available. Please get in touch with a representative as soon as possible if you have any questions about our return / refund policy .